Shipping policy

SHIPPING POLICY

Orders placed through BASELINE are processed and shipped to the shipping address provided at checkout.

Shipping Rates
Available shipping methods and rates are calculated and displayed at checkout. BASELINE offers free Economy shipping on qualifying U.S. orders of $75 or more.

Delivery Estimates
Estimated delivery times are displayed at checkout when available. Delivery times are estimates and are not guaranteed. Carrier delays, weather conditions, holidays, customs processing, and other circumstances outside of our control may affect delivery.

Order Tracking
When tracking information is available, customers will receive shipping confirmation and tracking details using the contact information provided with their order.

Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout. If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has begun processing or has shipped.

Lost, Damaged, or Incorrect Orders
If your order arrives damaged, incorrect, or you experience an issue with your shipment, please contact us at tybaseline@gmail.com with your order information so we can review the issue.

Contact Us
For questions regarding shipping or your order, contact us at tybaseline@gmail.com.